ISO 9001:2008RT/Dygert International's ISO 9001:2008 registration demonstrates our dedication to our customers and our industry.
ISO demonstrates RT/Dygert International's commitment to an independently verified Quality Management System.
Customer benefit: We have an internationally recognized quality system; we speak with our customers on the same terms.
RT/Dygert International actively conducts regular surveys to measure customer satisfaction.
Customer benefit: We are proactive rather than reactive to customer suggestions for improvement.
ISO focuses on continuous improvement, assuring customers that RT/Dygert International is keeping current on 'best practices'.
Customer benefit: Improved warehouse management, information systems and delivery strategies are as important to customer satisfaction as product design.
RT/Dygert International measures many internal processes to identify cost and efficiency improvements.
Customer benefit: We control our costs so we can consistently offer a fair value over time.
ISO requires competency, awareness and training of employees.
Customer benefit: Competent, knowledgeable employees deliver required product at the requested time, 99% of the time.
Quality StatementDoing the right thing, the right way, the first time, 100% of the time, at a price that represents value to the stakeholder.
|Burnsville, MN Location|