RT DYGERT'S QUALITY MANAGEMENT SYSTEM (QMS) HAS BEEN REVIEWED BY SAI GLOBAL AND HAS FOUND TO BE COMPLIANT TO THE ISO 9001:2015 STANDARD. OUR QMS DEMONSTRATES OUR DEDICATION TO OUR CUSTOMERS AND OUR INDUSTRY
Our ISO 9001:2015 compliant QMS demonstrates RT Dygert's commitment to an independently verified Quality Management System. Customer benefit: We have an internationally recognized quality system; we speak with our customers on the same terms.
RT Dygert actively conducts regular surveys to measure customer satisfaction. Customer benefit: We are proactive rather than reactive to customer suggestions for improvement.
Our ISO 9001:2015 compliant QMS focuses on continuous improvement, assuring customers that RT Dygert is keeping current on 'best practices'. Customer benefit: Improved warehouse management, information systems and delivery strategies are as important to customer satisfaction as product design.
RT Dygert measures many internal processes to identify cost and efficiency improvements. Customer benefit: We control our costs so we can consistently offer a fair value over time.
Our ISO 9001:2015 compliant QMS showes competency, awareness and training of employees. Customer benefit: Competent, knowledgeable employees deliver required product at the requested time, 99% of the time.
The quality policy of RT Dygert is to achieve an acceptable profit while satifying our customers.